Cargo Work Orders view

Operations Cargo Cargo Work Orders Cargo Work Orders view

The Cargo Work Orders view displays the cargo work orders that exist at the current scope level. You can create, edit, or delete cargo work orders from this view provided your user role includes the necessary General Cargo privileges (on page 1).

In addition, you can use the Actions menu to:

• Export SNX File: Export the selected work order as an XML file using the snx.xsd format. You cannot export the Creator, Changer, and Changed fields from the Cargo Work Orders view.

• Record Service Event: (on page 1) Record a service event against a BL or BL item associated with the selected work order.  If an an order item exists for the BL+BL Item+Cargo Lot, then N4 updates the work order item. If not, N4 updates the order item with the BL+BL Item.

• Cancel Work Order (on page 1): Cancel the selected work order.

• Assign Cargo Lot (on page 1): Assign or add a cargo  lot to the selected work order.

• Correct Flex Fields: (on page 1) Correct the flex fields for the selected cargo work order.

What is a Cargo Work Order?

Cargo Work Orders are different from Service Orders. While you create service orders to request services for units in N4, for general cargo, you must create cargo work orders to request and perform cargo related services.

When do you create a Cargo Work Order?

You create a cargo work order to request, perform, or track specific cargo related services (for example, washing a specified number of items) with a cargo lot. Once you create a work order, you can add order items to it specifying the event to be performed, the bill of lading item, quantity, etc. Alternatively, for identified cargo lots, you can specify the cargo lot and add items to the work order.

All new work orders have the status New. N4 automatically updates the status to In Progress when you complete one or more services associated with the work order. When you complete all the services associated with a cargo work order item, N4 marks the work order item as Completed. When all the work order items associated with a cargo work order are completed, N4 automatically updates the status of the cargo work order as Completed.

You can delete a cargo work order only if the status is New and no items or services are associated with it. You can cancel a cargo work order, unless it is Completed. However, once Canceled, the work order cannot be used again.

To add a new record:

Click .

To edit or delete a record:

1. In the list view, select the record(s) that you want to edit or delete.

2. Do one of the following:

• Click to edit a selected record.

• Click to delete the selected record(s).

Importing Cargo Work Orders and Work Order Items using SNX

You can use SNX to import cargo work orders and work order items. To import the updated SNX file back into N4, use the Administration DBA Import SNX File option. In the SNX Importer form, select the Process Elements option and click the Import XML File to select and import the contents of the updated SNX file into N4.

The following validations apply for SNX import of cargo work order and work order items:

• If the work order number plus billing party combination is already available in N4, then N4 updates the Start Date, End Date, Notes, and Order Line field values in the XML file to the existing work order. Otherwise, N4 creates a new work order with an auto generated number.

• For the work order item, if the Event Type ID, BL Nbr, BL Line ID, BL Item Sequence, Lot ID combination is already available for the selected work order, N4 updates the quantity ordered value in the XML file to the existing work order item. Otherwise, N4 creates a new work order item with the ordered quantity value in the XML file.

• For identified cargo lots, N4 uses the cargo lot ID in the XML file.

• For other cargo lots, N4 picks the BL Item Sequence and Lot sequence from the XML file and the Bill of Lading Generated ID (BL GID) from the corresponding BL item to derive the Cargo Lot ID.

• The service events for each work order item in the XML file is recorded against the respective cargo lot in N4.

• SNX import process displays an error in the following scenarios:

• If the Billing Party field has an invalid value.

• If the BL Nbr field has an invalid value.

• If the BL Line ID field has an invalid value.

• If the BL Item Sequence field has an invalid value.

• If the cargo Lot ID has an invalid value.

• If duplicate lots are present in N4 for the cargo lot ID.

• If the cargo lot of the given cargo lot ID is the Default cargo lot .

  In This Section

  • Cargo Work Orders Columns (SHARED)    1

  • Cargo Work Order form (Cargo Work Order view)    1

  • Correct Flex Fields form    1

  • Cargo Work Order Inspector    1

Cargo Work Orders Columns (SHARED)